Saint Francis Healthcare System

1. The department that includes the central decontamination area, packaging and sterilization, linen finishing, processed stores, and a dispatch center
4. Standardized, publicly-reported survey of patients’ perspectives of their hospital care, developed by Centers for Medicare & Medicaid Services (CMS)
5. Restaurant located on the Lower Level near entrances #4 and #5
7. Thirty-bed, fully-licensed long-term acute care (LTAC) hospital caring for patients with catastrophic and/or chronic medically complex conditions requiring hospital stays averaging 25 days or longer. Located on Farrar and Independence streets
10. Eight-bed, not-for-profit hospital in Poplar Bluff, created through a partnership between Poplar Bluff Medical Partners and Saint Francis Healthcare System
12. Group that fundraises and procures financial support for new medical technology, special projects, capital expansion, long-term financial stability, and other needs
14. Overhead page announced by Operator that initiates fire response procedures

2. Surgery center that provides ambulatory services in the following specialties: ear, nose, and throat; general surgery; gynecology; ophthalmology; orthopedics; and retinal specialties. SFHS has entered into a joint partnership with this surgery center
3. Formerly known as JCAHO, the leading accrediting agency for U.S. healthcare facilities
6. Department that repairs and maintains medical and AV equipment
8. Acronym for the role formerly known as “ward secretary.” This person handles administrative paperwork, answers phones, and enters some orders
9. Group that provides services and financial assistance to patients and families at Saint Francis through fundraising
11. Food and Nutritional Services Department. Provides for the dietary needs of patients and runs the restaurant for visitors and colleagues
13. Walk-in medical clinics staffed by physicians and staff trained in urgent and emergency care