Across
- 5. Induce customer to purchase add-ons
- 7. Day after Thanksgiving (2 words)
- 9. Four days after Thanksgiving (2 words)
- 11. Selling large number of items to one customer (2 words)
- 12. Makes salesperson an assistant buyer (3 words)
- 13. Motivates or encourages one to do something
- 15. Canon extended service plan
Down
- 1. Best performers each month (2 words)
- 2. Support and assist dealers (2 words)
- 3. Money made during each sale (3 words)
- 4. Selling in non-retail environment (2 words)
- 6. Sales vs calls (2 words)
- 8. First external CITS business (2 words)
- 10. Selling via synchronous messaging (2 words)
- 14. Replace with a newer product