Across
- 2. is establishing a relationship with your customer.
- 4. are facts about products or services.
- 7. is a technique to overcome a customer's 'no' to an offer
- 8. give customers a reason to buy because they explain how your product or service improves their lives.
- 9. is a sales tactic used stating this offer will not last very long.
- 11. are the questions or concerns preventing a customer from buying.
Down
- 1. a way to build your AOV and help the customer get the most out of their product.
- 3. is being able to change directions easily
- 5. is the abbreviation for average order value.
- 6. is reviewing the same information over and overs
- 10. is asking for the sale