Across
- 3. Another word for phone outreach
- 4. Business Development Center
- 8. Popular Korean car brand
- 9. BDC often log all customer info into that system
- 10. What BDC reps set for customers
- 11. What a sales rep wants to close
- 12. A customer who shows up without an appointment
- 13. Often sent to customers after an appointment or purchase
Down
- 1. What a customer might raise before committing
- 2. German brand known for "Das Auto"
- 5. The person buying the vehicle
- 6. A common way to reach customers besides phone calls
- 7. When a customer comes to the dealership after setting an appointment
- 8. Japanese brand