Across
- 3. How do we overcome Objections?
- 7. Also known as the presenting stage. You will need to ask a lot of questions.
- 8. Your first goal when speaking with a DM for the first time and building a relationship.
- 9. A great question that works with most objections.
- 10. How many stages are in the sales cycle?
- 11. Maintaining and building your relationship with your customers while giving the best customer service.
Down
- 1. We are calling a potential customer for the first time and are trying to find the DM.
- 2. Paired with requesting referrals. If you are able to _____ then you will most likely be working on a shipment for a new customer.
- 3. This stage is where we determine if the prospect is worth calling and is a good fit for our services.
- 4. The awkward _____ is a great way to give yourself some time to think about what to ask next after actively listening to a prospect.
- 5. We have to find the leads that we would like to prospect and get them assigned to our name in Salesforce.
- 6. Your main objective each time you get on the phone with a DM.
