Across
- 3. A tool used for making prospecting videos
- 5. List of names and contact information in a CRM
- 7. Cold calls, emails and social selling
- 8. Interest that comes in
- 9. A story about understanding your users and how they behave
- 11. A specific segment of the market a business targets
- 12. Closes deals and converts leads into customers
- 13. Sales Qualified Lead
- 15. Customer Experience
- 17. The lead that get's SDR's excited
- 18. Marketing Captured Lead
Down
- 1. A tool used to find contact information
- 2. Finds new prospects
- 4. What we strive to get a lot of each quarter
- 6. A determined sequence of activities
- 10. Using social media as a sales channel
- 14. Contact center as a service
- 16. Engaging with a prospect with no relationship
- 18. Marketing Qualified Lead