Across
- 5. a type of training where real life type situations are created in an artificial environment
- 6. a qualitative method of forecasting
- 8. a type of conflict management style
- 13. a type of intermediary who takes exclusive rights of distributing the product (4, 7, 5)
- 14. process of finding and identifying buyers
- 16. a type of selling function (5, 8)
- 19. a type of flow which moves from the consumer to the producer
- 20. the first stage of conflict
- 21. a type of presentation during the selling process
- 22. a channel strategy wherein you have a large number of intermediaries available for distribution
Down
- 1. a type of channel where all intermediaries are owned by the manufacturer itself
- 2. the last stage of conflict
- 3. targets assigned to sales force
- 4. a method of prospecting (4, 10)
- 7. a type of on the job training (3, 8)
- 9. a territory shape
- 10. estimating company's future sales (5, 11)
- 11. a type of channel flow which involves transferring ownership of the goods
- 12. Art of successfully persuading customers to buy a product or service (8,7)
- 15. a method of objection handling
- 17. a type of personal selling (6, 7)
- 18. a step in the personal selling process
