Across
- 2. A document outlining the features and benefits of a product or service."
- 4. The ability to effectively communicate, introduce and build trust and rapport with a prospect to persuade them for a meeting.
- 5. The ability to understand a customer's needs and tailor a sales pitch accordingly."
- 7. A meeting between a salesperson and a potential client to discuss a product or service."
- 10. The first stage of the sales process, where a salesperson makes initial contact with a potential customer."
Down
- 1. A technique used to overcome objections and persuade a customer to make a purchase."
- 2. The final stage of the sales process, where a deal is closed, and the customer makes a purchase."
- 3. A financial incentive offered to encourage the purchase of a product or service."
- 5. A tool used by salespeople to keep track of customer interactions, leads, and sales opportunities."
- 6. A strategy that involves selling additional products or services to existing customers."
- 8. The art of persuading and influencing others to make a purchase."
- 9. The process of identifying potential customers and convincing them to buy a product or service."