Across
- 4. Contacting a stranger unexpectedly
- 6. Contacting prospective customers by telephone
Down
- 1. Selling a better or more expensive product than the customers chosen item
- 2. Talking to a customer in person
- 3. Selling and additional complimentary product
- 5. Visiting potential customers
- 7. The sales . . . is where the sale take place
