sales vocab :)

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Across
  1. 2. (Business to Consumer): Sales transactions between a business and individual consumers.
  2. 5. Encouraging a customer to purchase a higher-end product or add-ons.
  3. 6. Turning a prospect or lead into a paying customer.
  4. 8. (Customer Relationship Management): A system for managing a company’s interactions with current and potential customers.
  5. 11. A percentage of sales paid to a salesperson as a reward for their efforts.
  6. 12. A potential customer or client.
  7. 13. The stages of potential sales opportunities from prospecting to closing.
  8. 14. Contacting a prospect after the initial meeting or pitch to maintain engagement.
Down
  1. 1. (Business to Business): Sales transactions between businesses.
  2. 3. The final steps of the sales process where the deal is finalized.
  3. 4. Proposition: A statement that explains how a product solves a problem or improves a situation for the customer.
  4. 7. A reason a prospect might hesitate to buy, which needs to be addressed.
  5. 8. Selling complementary products to an existing customer.
  6. 9. : A sales target set for a salesperson or team.
  7. 10. An individual or organization that has shown interest in your product or service.
  8. 12. A presentation aimed at persuading a prospect to buy.