Across
- 2. (Business to Consumer): Sales transactions between a business and individual consumers.
- 5. Encouraging a customer to purchase a higher-end product or add-ons.
- 6. Turning a prospect or lead into a paying customer.
- 8. (Customer Relationship Management): A system for managing a company’s interactions with current and potential customers.
- 11. A percentage of sales paid to a salesperson as a reward for their efforts.
- 12. A potential customer or client.
- 13. The stages of potential sales opportunities from prospecting to closing.
- 14. Contacting a prospect after the initial meeting or pitch to maintain engagement.
Down
- 1. (Business to Business): Sales transactions between businesses.
- 3. The final steps of the sales process where the deal is finalized.
- 4. Proposition: A statement that explains how a product solves a problem or improves a situation for the customer.
- 7. A reason a prospect might hesitate to buy, which needs to be addressed.
- 8. Selling complementary products to an existing customer.
- 9. : A sales target set for a salesperson or team.
- 10. An individual or organization that has shown interest in your product or service.
- 12. A presentation aimed at persuading a prospect to buy.