Sales- vocab

3. A person or entity that buys goods or services from a business.
6. Calling Making unsolicited calls to potential customers who have not yet expressed any interest in the product or service.
7. Offering additional or complementary products or services to a customer who is already buying something.
8. this is a distinctive aspect or characteristic of a product or service.
11. The advantage or positive outcome that a customer gains from using a product or service.
13. The process of reaching an agreement through discussion and compromise, often regarding terms of a sale.
14. Persuading a customer to buy a more expensive version of a product or to add upgrades or additional features.

1. This is a person or company that has shown interest in the product or service, often indicated by providing contact information
2. A person or organization that purchases goods or services from another person or business.
4. Audience The specific group of people or businesses that a product or service is intended for.
5. Calling making calls to potential customers who have shown some level of interest or connection with the company or its offerings.
9. A recommendation from a satisfied customer or contact to a potential customer.
10. A concern or reason given by a prospect for not buying the product or service.
12. This is a potential customer who has shown interest in the product or service.