Sales Words

3. The percentage of customers who stop using a product or service within a given period.
5. The measure of the profitability of an investment relative to its cost.
6. Additional features or benefits that enhance the core offering of a product or service.
10. Addressing and overcoming concerns or hesitations that prospects may have about purchasing.
15. The act of turning a prospect or lead into a paying customer.
16. The process that leads follow from initial contact to becoming customers.
18. Assessing whether a lead or prospect meets the criteria to become a customer.
19. A potential customer who has shown interest in a product or service.

1. A lead or prospect that comes from a recommendation by an existing customer.
2. The visual representation of the stages a lead goes through before becoming a customer.
3. Contacting potential customers who have not previously expressed interest in the product or service.
4. The final step in the sales process where a prospect becomes a customer by making a purchase.
7. Encouraging customers to purchase a more advanced or premium version of a product or service.
8. A payment made to salespeople based on the number or value of sales they generate.
9. proposition The unique benefit or advantage that a product or service offers to customers.
11. Strategies and actions taken to keep existing customers satisfied and engaged.
12. An individual or organization that has shown interest in a product or service and could become a customer.
13. Metrics used to measure the success and effectiveness of sales strategies.
14. Offering complementary products or services to existing customers.
17. Subsequent communication or contact with a prospect or customer after initial interaction.