Across
- 4. Called programs in SDMT
- 5. Day to day caseworker activities
- 6. What does the "O" stand for in OASA?
- 7. Executive Lead of SSSMP (2)
- 8. Client question
- 9. Who is your RCL?
- 12. Function allowing client to report changes
- 17. This can be issued for previous period of eligibility (2)
- 18. Client can view their case info here (2)
- 19. Ministry announcement to targeted client group
Down
- 1. Type of case in SAMS
- 2. Launched in 2011
- 3. Animated Learning Coach
- 4. Type of case that can be created once client eligible (2)
- 10. Called applicant in SDMT (2)
- 11. Client info used to determine eligibility
- 13. Final step before file activation
- 14. Not in SAMS but starts with a "Q"
- 15. Toucan and Malone
- 16. System used before SDMT
