SAP TERMINOLOGY EXERCISE

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Across
  1. 2. DISTRIBUTION CENTER OR RETAIL STORE
  2. 5. ORDER CREATED TO CHARGE A CUSTOMER FOR A SERVICE/PRODUCT
  3. 6. ORDER SYSTEM
  4. 8. PREVENTS AN ORDER FROM BEING BILLED/CHARGED
  5. 11. ORDER CREATED TO REFUND/CREDIT A CUSTOMER
  6. 12. INTERNATIONAL ORDERS
  7. 14. SET OF INDIVIDUALLY SOLD ITEMS THAT AREN'T PACKAGED TOGETHER
  8. 18. PURCHASE ORDER
  9. 19. RECORD OF A ONE-TOUCH RESOLUTION
  10. 21. TRACKING NUMBER USED BY LARGER LTL FREIGHT CARRIERS
  11. 22. SHIPMENT SENT TO A CUSTOMER
Down
  1. 1. ACCOUNT CUSTOMERS WITH TERMS/DEALS/TAX-EXEMPTION
  2. 3. DATE THAT A DC IS REQUIRED TO SHIP AN ORDER
  3. 4. SHIPPING CARRIER/SERVICE
  4. 7. SHIPMENT RETURNED
  5. 9. INDIVIDUAL/GROUP ORDERS OVER $20K SUBTOTAL
  6. 10. RETAIL ORDERS
  7. 13. CUSTOMER INTERACTION SYSTEM
  8. 15. RECORD TO REPORT AN ISSUE OR SEND AN EMAIL
  9. 16. PRODUCT OR ITEM ON AN ORDER
  10. 17. HOLD THAT DOESN'T ALLOW AN ORDER TO GO TO THE WAREHOUSE
  11. 20. NON-PUBLIC SITE USED BY CERTAIN ACCOUNT CUSTOMERS TO PLACE ELECTRONIC ORDERS