Across
- 2. same as baggage handlers
- 4. works at boarding gate duties may include making boarding annoucements
- 8. duties include ticket sales,assisting customers with checkin,monitoring baggage areas
- 10. managersthe airline flight crew and is responsible for making all necessary decisions
- 11. planttechnicians maintain and repair aircraft
Down
- 1. supervises the cabin crew team managing on flight service
- 3. duties include selling tickets,assigning seat for passengers and rebooking passengers
- 5. the same as air frame technicians
- 6. ensures the safe and quick turnaround of an aircraft. make sure that its cleaned
- 7. load and unload baggage and other cargo
- 9. look after the needs of passengers who see them chiefly as providers of customer service