Across
- 2. This tab in CSG displays the Sat TV programming and other services that the customer is currently subscribed to.
- 5. sports channels will be billed separately if the customer has ____
- 6. ___ is the name given to the previous Bell Satellite TV programming platform.
- 8. The ___ address is an important section of the Profile tab.
- 11. This tab in CSG provides overview of the customer’s information: Name, Service Address, and Primary phone number.
Down
- 1. The ___ is a charge that is applied to an account separately from programming and hardware charges.
- 3. The ____ fees are determined by the technician and are charged directly to the customer, and will not appear on the bill
- 4. There can be a maximum of ___ active receivers on a customer’s account.
- 7. ____ has À La Carte 10 with Starter only, À La Carte 15 and À La Carte 30 with the Good and Better.
- 9. These customers are considered Public Viewing Customer but have Satellite TV contract with Bell for events such as WWE, opera, ballet and concerts to be present through our service.
- 10. It captures the signal from the satellite
- 11. type of installation in which each receiver is assigned to a channel
- 12. For Bulk customers, use ___to answer the customer request.