Across
- 1. grants users access to the ServiceNow platform and its various modules based on their roles and the required functionalities
- 4. used to refer to the immediate usability or functionality of a newly purchased product
- 5. a way to separate data, configurations, and processes within the same ServiceNow instance
- 7. Changes made within the platform's standard tools and settings—no code or minimal scripting.
- 8. a means of capturing the details of a service, project, transaction, or response to customer requests.
- 9. the action or process of integrating a new employee/client into an organization/platform or familiarizing a new customer or client with one's products or services.
Down
- 2. to build, fit, or alter out of the box set-up according to individual specifications
- 3. a rough calculation of the value, number, quantity, or extent of something
- 6. a company or organization that has been officially recognized and authorized by ServiceNow to provide products, services, or solutions related to the ServiceNow platform.
- 8. an official document attesting to a status or level of achievement