Across
- 1. “Quality of interaction that leaves a lasting impression”
- 3. “Fresh ideas that transform processes”
- 6. “Science of workplace comfort and design”
- 8. “Expression showing two sides in balance”
- 11. Light “Illumination that doesn’t come from a bulb” (2 words)
- 14. “Ratio of output to input”
- 15. “How well something functions or delivers results”
- 16. “Refine for maximum efficiency”
- 18. “Divided by distinct areas”
- 19. “Accelerator of change without depletion”
Down
- 2. “Measure of achieving intended outcomes”
- 4. “Joint effort toward shared goals”
- 5. “Sequence of steps in a process”
- 7. “State of health and happiness”
- 9. “Capacity to adjust under new conditions”
- 10. “Standards for measuring success”
- 12. Concentration on a single objective”
- 13. Styles “Preferred patterns for tackling tasks” (2 words)
- 17. “Combined effect greater than the sum”