Script Search 1

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Across
  1. 4. Judge/Judge’s _____ – Ask your caller, “What district office would you like to speak to?” Transfer to that D/O Legal Line.
  2. 5. **CSR NOTE: If there is a spelling mistake in the child's name, the caller must provide proof to the d/o such as social security card or ____ certificate. If the child's name has completely changed, the caller must provide a court order to have the name legally changed with CSS. **
  3. 6. Medical insurance does not automatically change as a child __________.
  4. 9. If paternity is established by court order following positive genetic test results, the man has __ days to appeal the order.
  5. 10. All cases are automatically matched with the Oklahoma Tax Commission (OTC) records when there is either at least one month's current support that is past due or at least a ____ dollars in arrears balance.
Down
  1. 1. If the caller states they need assistance in filling out the Pro Se packet, what type of message would you send to the district office?
  2. 2. Which district office handles Haskell County?
  3. 3. Which district office is abbreviated POT?
  4. 7. How many days does the ncp/cp have to request an administrative review after being served the initial annual notice?
  5. 8. Review the cases and inform the CP of the case and reason listed for non-cooperation per ____.