Across
- 3. Area on provider card that provides specific information on scheduling or messaging for a provider
- 5. Section in CRM to complete message template if you are sending a Quick Clinical Call
- 7. Button to select when connecting a patient with CDL or Triage
- 9. Section in CRM that should be used to send messages for all medication and deceased patients
- 10. Guide to help schedule Primary Care, Cardio, Ortho, Women's Health, and GI appointments
- 11. Page that shows who handles routine triage
- 12. Section checked on every call to see if office provided instructions for returned calls
Down
- 1. Reference page for all workflows
- 2. Area on provider card that states what provider does not treat patients for
- 4. Section in CRM that should be approved or denied on every applicable call to resolve the CRM
- 6. A list of symptoms that is used to determine if a patient needs triage
- 8. Page that shows information on the provider
