Across
- 2. area where an organization's employees perform administrative work
- 3. the ability to understand and share the feelings of another
- 4. the fact or quality of being on time
- 6. not showing or feeling nervousness, anger, or other strong emotions
- 7. a particular type of help or work that is provided by a business to customers
- 9. continuous feelings of worry about your work or personal life that prevent you from relaxing
- 10. Main tool for office workers
Down
- 1. the process of organizing and planning your time
- 5. person or company that receives, consumes or buys a product or service and can choose between different goods and suppliers
- 8. Customer service is an _______________