Section 1: Office Orientation

6. The final product or service produced by an organization.
13. The chain of authority in an organization.
15. When decision-making is shared across different levels of the organization.
17. The process of coordinating activities and resources to achieve objectives.
20. When decision-making power is kept at the top level of management.

1. Persons who buy goods or services from a business.
2. A statement that explains the organization's purpose and main objectives.
3. A statement describing what the organization hopes to achieve in the future.
4. A diagram showing the structure of an organization.
5. Working from home or outside the office using technology.
7. The number of workers directly supervised by one manager.
8. The process of introducing new employees to the organization, its rules, and culture.
9. Assigning resources and people to specific tasks.
10. The resources such as materials, money, and labour used to produce goods or services.
11. Fundamental beliefs or guiding principles of an organization.
12. Faithfulness or devotion to a person, group, or organization.
14. Anything that an organization uses to achieve its goals.
16. The objectives an organization or individual aims to achieve.
18. A worker who takes orders from a superior.
19. The duties and responsibilities of the main office in supporting the organization.