Security

6. Indicators of potential fraud or suspicious activity (two words)
9. A secret word or phrase used to gain access to an account.
11. A person authorized to act on behalf of the account owner
12. A unique identifier used to log into an account
14. The careful and thorough evaluation of potential risks and issues (two words)
15. A feature that allows clients to verify their identity using a mobile app (two words)
16. Authentication method using the client's voice (two words)
17. Abbreviation for Additional Security Questions
18. Someone other than the account owner involved in a call or transaction (two words)
19. Consent given to perform specific actions

1. Granted official permission to access or manage an account
2. The process of diagnosing and resolving technical issues (two words)
3. An electronic tool used to access accounts, such as a phone or computer (two words)
4. A secret code used to verify identity and grant access
5. Permission granted to access or perform actions on an account
7. Personal questions used to verify identity during authentication (two words)
8. Deceptive actions intended to gain unauthorized access to assets
10. The ability to log into and manage an account online (two words)
11. Notifications or warnings about important account activities or security issues
13. Providing guidance or hints to help someone answer questions