Security Role Check

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Across
  1. 1. If my role is authenticated I only need to confirm my name and appointment
  2. 4. I'm treated like an owner but I can't make changes over the phone
  3. 7. Party Without security, you can't tell me much other than if a policy is active/inactive and why
  4. 8. Home Claims usually helps us with most calls
  5. 9. I just have to confirm my full name and who I report to
  6. 11. I only have say if I'm authorized
Down
  1. 2. I represent the deceased owner
  2. 3. We can only discuss 5 policies once security has passed
  3. 5. Anyone can call on my behalf, as long as they can provide my full name and the last-4 of my SSN
  4. 6. My role is unique as there can be many and I have full autonomy once I pass security
  5. 9. My role is significant but if I'm not the owner, I need permission
  6. 10. I'm only authorized if I'm on a list and pass security
  7. 12. Assignee I'm usually a bank