Selling

2. if you buy goods in this way, you buy large amounts of them.
3. if the goods you require are out of these, they are not available.
6. the name, number and expiry date on your credit card.
7. a company or a person that sells goods to members of the public.
9. to give someone their money back (e.g. because they are not satisfied with what they have bought).
10. a person or company that sells goods in large quantities to businesses.
11. a promise to return the money paid for a product or service if the customer is not satisfied.

1. a formal word meaning buy.
4. a request by a customer for goods or services.
5. a large area where there are lots of shops, usually a covered area where cars cannot go.
6. to send goods to a place.
8. something you buy cheaply or for less than the usual price.
9. always do this to the small print before you sign a sales contract.