Selling Vocab

1. the salesperson simply welcomes the customer to the store.
11. Goods that are bought and sold
12. based on loyalty and encourage consumers to purchase from a particular business or to buy a particular brand.
14. an individual or organization that fits a seller's criteria to be a potential customer.
15. A way to enter a situationn
18. are reasons to purchase based on facts or logic.
19. is any practice that contributes to selling products to a retail consumer.

2. it guarantees that if a product is found to be defective within the warranty period, it will be repaired or replaced at no cost to the purchaser.
3. are a feature of a product for sale that makes it attractive to customers.
4. In other words, a buying motive is the inner feelings, urge instinct, drive, desire, stimulus, thoughts, or emotion that makes a buyer buy a certain product or service to satisfy his needs.
5. Basic, physical, or extended attributes of the product or purchase. Basic feature. Its intended use
6. The term customer benefit is tied to the customer's needs, which are satisfied by a particular product or service.
7. is the process of helping prospective customers make connections between the features a product offers and the benefits.
8. the process of directly approaching employers, by visiting or phone calls, and marketing yourself to them.
9. are a marketing tactic that makes use of recommendations and word of mouth to grow a business's customer base through the networks of its existing customers.
10. The sales person asks the customer if he or she needs assistance.
13. the first step in the sales process, which consists of identifying potential customers, aka prospects.
16. discrete areas of new and upgraded functionality that deliver value to your customers.
17. Reason to purchase based on feelings