Serve

6. Open and honest business relationships demand this
7. Comparison of expectations with performance
8. The feeling that you understand and share another person's experiences and emotions
9. The action of helping the customer or colleague
11. The way a customer should feel after being greeted in a warm and friendly manner
12. Minimum delay, being on hold or standby
14. If you treat a customer or colleague with respect, give recognition, give him/her your complete and undivided attention anbd anticipate their needs, it will make them feel ...
15. Customers should be treated as ...

1. The quality of being friendly, generous and considerate
2. Colleagues should be treated as ...
3. To serve comes from the heart
4. Serve is a verb
5. Creating a collaborative group dynamic in the workplace rather than "us against them" mentality
10. The way a customer should feel about the transaction (no worry and no doubt)
13. Randomly act in kindness, add value and perform effort to satisfy a need or fulfill a demand without expecting something in return