Service Cloud Articles - #1989

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Across
  1. 2. A requirement to make bank changes of the merchant has no submission or is newly enrolled online. (3 words)
  2. 3. The website the merchant will access to make any updates to their account. (2 words)
  3. 9. This department can make changes to a merchant's account over the phone with proper verification. (2 words)
  4. 10. This field should reflect the contact number provided by the merchant at the outset of the call. (2 words)
Down
  1. 1. The main topic of this article that relates to the specific website service. (2 words)
  2. 4. This is the only level at which banking can be updated. (2 words)
  3. 5. The only pay option that will allow CAP accounts to update banking online. (2 words)
  4. 6. This is the type of article.
  5. 7. This service can be offered to any customer wishing to update account information in Merchant Account.
  6. 8. A term used for merchant accounts with no financial activity. (2 words)