Service Desk

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Across
  1. 2. Not a chicken but still gets eaten
  2. 6. There is no need to?
  3. 8. Best Actor who has won the most amount of awards.
  4. 10. Software so old that the dinosaurs might have used it?
  5. 12. Bane of the SDM's Existence
  6. 14. Dont flick tickets here with no info.
  7. 15. I can be bribed with?
  8. 16. Knower of all, God of knowledge
Down
  1. 1. Something to look forward to instead of answering the phone.
  2. 3. A common misconception of a timeframe
  3. 4. I cant believe its not
  4. 5. Im calling because I forgot my?
  5. 7. Is it even ........ in?
  6. 9. Dearly missed never forgotten
  7. 11. Common insect dogs step on to allow human the day off work?
  8. 13. I fall from the sky but here Iam not cold.