Service Desk Refresher 3

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Across
  1. 5. If a user's disk quota is full, they can still log into ieng6 via this method
  2. 6. Service managed by Messaging Collaboration related to email security
  3. 7. Certain classes provide users with a specific ___ account
  4. 9. Wired computers automatically obtain IP addresses through this protocol
  5. 10. The standard for the PROTECTED networks; also related to the software team
  6. 11. Alumni might need to use this Google tool, but not for ordering food
  7. 14. The team that can schedule dry runs of a room for users
Down
  1. 1. Emails ending with -l or -g are called an email ___
  2. 2. A synonym for a long poem, for which we send all related issues to Health
  3. 3. The method by which former employees can retain their email, "brought to you by" their department
  4. 4. Type of block affecting people off-campus
  5. 8. Questions about the campus firewall should go to this group
  6. 12. The group that faculty can call for Canvas questions/issues
  7. 13. Contact for revoked Business Systems