Service Excellence

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Across
  1. 2. Focus on details
  2. 5. Work well together
  3. 7. Offer help
  4. 8. Use polite words
  5. 11. Stay involved
  6. 12. Stay calm waiting
  7. 13. FIU spirit animal
  8. 14. Personal progress
  9. 18. Pay attention to others
  10. 19. Share information clearly
  11. 20. Keep improving
  12. 21. Check back later
Down
  1. 1. Be reliable
  2. 3. Understand feelings
  3. 4. Answers to problems
  4. 6. Excellence Do your best
  5. 9. Treat others kindly
  6. 10. Take ownership
  7. 12. Act responsible at work
  8. 15. Ready to assist
  9. 16. Warm and welcoming
  10. 17. Friendly, Attentive, Courteous, Engaged
  11. 22. Present, Attentive, Willing, Supportive