Service Marketing

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Across
  1. 1. the selling of
  2. 2. commercial business
  3. 3. investigation
  4. 4. the purchaser of a good/service
  5. 5. making a choice
  6. 7. marketing via telephone
  7. 9. acquire by paying
  8. 10. same end goal
  9. 12. making your product known
  10. 14. manufactured for sale
  11. 15. purpose of a business
  12. 16. activity encouraging a goal
  13. 17. test of performance
  14. 18. meeting expectations
Down
  1. 1. every business desires
  2. 3. temporary economic decline
  3. 6. dividing the marketplace
  4. 8. strong belief in something happening
  5. 11. an identifying product mark
  6. 13. business plan