Service with Heart

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Across
  1. 1. I am an ingredient in the Jamaican Cowboy
  2. 4. kind, courteous, respectful
  3. 5. friendly, energetic, fun
  4. 6. the most important part of your uniform
  5. 7. genuine, memorable, grateful
  6. 9. making sure a table has bread, plates, silverware, peanuts
  7. 10. someone who grades us on our service and food
  8. 11. what we should be putting into our service
  9. 12. what we should show each other and our guests
Down
  1. 2. a great response when a guest asks for something
  2. 3. what we should do before we speak
  3. 8. proud, present, attentive
  4. 9. doing the right thing when no one is looking
  5. 13. Knowledgeable, passionate, concern