SERVICE

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Across
  1. 5. with good service and good food, you will feel a sense of ____
  2. 9. it is our ____ to carry out our duty to the best of our abilities
  3. 10. instrutions giving _______ will ensure smooth procedure and accurate results
  4. 12. listen with sincerity
  5. 13. knowing others' needs
  6. 14. lastly you say ______ you.
  7. 15. before patient contact and before clean/aseptic procedure are 2 examples of our 5 Moments of Hand ______
  8. 16. you will need this if you are in a Queue
  9. 17. then you _______ to show you are please to serve them
Down
  1. 1. you will able to deliver good service with this
  2. 2. in a multi-racial society you will need this
  3. 3. your projection of voice
  4. 4. having a positive _______ will please our patients
  5. 6. create perceptions about you and your company based off of the language that you use
  6. 7. when the patient approached, you will firstly _____ them
  7. 8. impression your immediate outlook will judge by patients
  8. 11. mile acts of service for others that go beyond what is required or expected