SERVICE

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Across
  1. 3. instrutions giving _______ will ensure smooth procedure and accurate results
  2. 5. create perceptions about you and your company based off of the language that you use
  3. 8. impression your immediate outlook will judge by patients
  4. 10. when the patient approached, you will firstly _____ them
  5. 11. having a positive _______ will please our patients
  6. 12. in a multi-racial society you will need this
  7. 14. you will able to deliver good service with this
  8. 16. then you _______ to show you are please to serve them
  9. 17. before patient contact and before clean/aseptic procedure are 2 examples of our 5 Moments of Hand ______
Down
  1. 1. it is our ____ to carry out our duty to the best of our abilities
  2. 2. with good service and good food, you will feel a sense of ____
  3. 4. listen with sincerity
  4. 6. mile acts of service for others that go beyond what is required or expected
  5. 7. knowing others' needs
  6. 9. you will need this if you are in a Queue
  7. 13. lastly you say ______ you.
  8. 15. your projection of voice