SET 2

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Across
  1. 4. Dividing the market into distinct groups
  2. 5. Brand remembered without prompting
  3. 8. Turning strategy into action
  4. 9. Marketing activity to boost sales
  5. 10. Innovation that shakes up an industry
  6. 11. Intended customer group
  7. 12. Customer need
Down
  1. 1. A name or symbol that identifies a product
  2. 2. Comparing with best-in-class practices
  3. 3. Making a product stand out from competitors
  4. 6. Using borrowed capital for investment
  5. 7. Strategic shift in direction