Across
- 5. Sustainability and fair-trade practices are influenced by this “C”.
- 6. Coffee bean growers represent critical ________.
- 7. Mall owners and suppliers act as ________.
Down
- 1. Energy drinks and at-home coffee machines are ________.
- 2. Local cafés and McCafé increase competitive ________.
- 3. Customer loyalty programs help reduce ________ power.
- 4. Barista culture and service design fall under this “C”.
- 5. Millennials’ taste and digital ordering trends define this “C”.