Setup Manager Crossword

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Across
  1. 2. Once data is confirmed on Data Review call, what happens next while still on the call to confirm customer has access to their account? (2 words)
  2. 6. When customers call into Support and need something, that team will create a task named "CSS _____ _______" for you to contact your customer (2 words)
  3. 7. Where to check if customers have uploaded their data
  4. 10. What should Setup Manager book between the customer and account manager at the end of the Data Review Call? (2 words)
  5. 14. Program where cancellations are processed
  6. 15. One of three statuses for Gainsight Tasks
  7. 16. Team you'll work with to import data when you need some fancy excel work done (2 words)
Down
  1. 1. Field that is required to import jobs list
  2. 3. How many chilipiper links will Setup Managers have?
  3. 4. Name of second CTA in Gainsight Success Plan (2 words)
  4. 5. Will Rewins get the Setup Experience (Yes/No)
  5. 8. Tool used for submitting data entry requests and managing cancellation opportunities
  6. 9. What fields in BTAdmin need to be marked if data was entered during setup phase to progress customers past Setup
  7. 11. Name of Gainsight Activity to record post-meeting notes or customer outreach (2 words)
  8. 12. Important field to fill out when recording an Activity, especially when doing data configuration
  9. 13. Initial interaction with the customer to collect data and set expectations (2 words)