Sharp Printer Copier Crossword

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Across
  1. 2. A greenish blue toner colour
  2. 5. Under the 'Extra Details section for a repair 1 or repair 2 job we need to obtain the customers working _____
  3. 6. Sometimes customer might call up with a paper _____ issue
  4. 7. Sometimes customers will call the wrong number to purchase one of these
  5. 10. If a customer in NSW needs to relocate their machine we should contact this person
  6. 12. A secondary form of identifying a printer is a _____ number
  7. 14. A ______ ID is the most useful way to locate a printer
  8. 15. If a customer wants to check how much ink is left in a toner what button do they usually need to press?
  9. 16. A common fault with Sharp printers is where the printer has a _____ problem
Down
  1. 1. ______ is what you put in the 'extra detail' field in JobTrak when the printer is not working at all.
  2. 3. Always advise customer to contact their own _____ department first before you organise a Repair 1 Job
  3. 4. _____ will be your main escalation point?
  4. 8. The ______ Machine Centre is a dealer located in the Northern Territory
  5. 9. The System we use to to get the courier number.
  6. 11. Who does a customer have to call if they are looking for an update about a technician outside Sydney Metro
  7. 13. Repair 1 jobs are usually over the _____ jobs
  8. 16. Most Sharp Printer machines can print, copy, scan and ______