Shields and Scrubs

1. – Workplace ______ Prevention Site Committee focus.
4. – The culture reinforced through consistent reporting and early intervention.
5. – What staff monitor for early signs of escalation.
7. – Risk assessment tool for recognizing escalating behaviors (acronym).
9. – Detection systems flagged 235,000+ alerts for these in 2025.
10. – Early coordinated ______ helps manage patient threats effectively.
11. – Street name of the office location for Security Services.
12. – Emotion expressed to acknowledge frustration and build trust.

2. – Response for situations involving aggressive or threatening behavior (no space).
3. – A key value to uphold in all patient interactions.
5. – Something to set clearly with patients showing inappropriate behaviors.
6. – Issued when unsafe patient behaviors require immediate attention.
7. – Department responsible for protecting staff and patients.
8. – Reporting system for documenting incidents of verbal abuse or threats.
13. – Built by listening and acknowledging patient concerns.