Across
- 3. a limited time when many things in a shop have a reduced price
- 5. a shop or office which is part of a larger organization
- 8. not authentic
- 9. another word for shopping mall
- 10. (3 words) an expression that means you don't need to pay anything extra
- 13. another word for pharmacy
- 14. a product that is sold for a really reasonable price
- 16. an agreement by the shop to replace or repair a product for free
- 17. to talk to a shop about your dissatisfaction with a product
Down
- 1. things other people do for you
- 2. a reduction in price
- 4. the people who work in a company
- 6. (2 words) one building with many departments selling different things, all part of one company
- 7. the line made by people waiting to pay
- 11. money or service given for free because a company made a mistake and treated the customer badly
- 12. another word for an agreement by the shop to replace or repair a product for free
- 15. a collection of people who sell things, usually outdoors