Six Sigma

6. Fourth step in DMAIC
8. Target set for a product of the process by customer or market performance
12. A very common continuous probability seen in statistics.
15. Ensures that the process performance be maintained to satisfy customer needs.
16. Ability of a product, service, or process to meet its design specs is an interpretation of the customer needs

1. Drives defects down into parts per million levels of performance.
2. A departure of a quality characteristic from its intended level or state that occurs with severity sufficient to cause an associated product or service not to meet a specification requirement, compromising a customer’s expectation for a product or service
3. Standard steps for improving an existing process
4. First step in DMAIC
5. All response parameters have constant means, variances over time, and distribution.
7. Allows for a great number of defects per million.
9. Fifth step in DMAIC
10. Near perfection, counts the number of flaws in a process and aims to fix them or get rid of them.
11. Limits of expected variation of data
13. Second step in DMAIC
14. Third step in DMAIC