Across
- 2. To report any suspected fraud or abuse within the origination to be reviewed by the Special Investigations Unit, employees can call the Fraud ________.
- 4. Net ___________ Score (NPS) is a measure of member loyalty, also explained in detail at the Fit for the Customer Open Space events.
- 5. What comic strip character appears on Corporate Communications' quarterly magazine, Lifetimes?
- 6. In the Excellus Competitive Intelligence Blog (which can be found via Lifetimes Online), what can you provide on the third tab of the web page?
- 11. In our Code of Business conduct, it states that we as an organization have a zero tolerance policy against ________.
- 14. Found on fingertips under the 7-Block Strategy and Initiatives is a document called, "Long Term ____________ Strategy 2015-2019" and it outlines our 5 year plan.
- 17. Is an employee resource group within the Office of Inclusion.
- 18. If you apply for a job through the Excellus website, who greets you with a welcome video?
Down
- 1. On line system in which beneficiary information is stored.
- 3. This is the platform we utilize for our yearly required Compliance Training.
- 7. This is our Company Policy we follow for business ethics: Code of Business ___________.
- 8. Financial Reporting regulation applicable to insurance companies, and borrows significantly from SOX (Sarbanes-Oxley).
- 9. What are the initials for Legal/Governance's newly rebranded department?
- 10. Who is the chair of our Governing Boards of Directors?
- 12. What should you use to submit a question to Enterprise Legal Solutions?
- 13. The Special Investigations Unit performs reviews for possible fraud & _____ perpetrated by our providers or members.
- 15. What does the "R" stand for in ERM?
- 16. An organized way of planning for your career.