Small Business Fraud

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Across
  1. 2. THE DECLINE CODE 85 MEANING DISPLAYED IN TSYS?
  2. 4. RICKY WANTS A QUICK REMINDER OF HOW MUCH INTEREST HE MAY BE CHARGED FOR THE ACCOUNT. VIEW THE SECTION ________ IN BLAST.
  3. 5. THE CLIENT NEEDED DUPLICATE CARD, WHAT COMMAND WOULD ALLOW YOU TO SEND CARD?
  4. 7. THE DECLINE CODE 84 MEANING DISPLAYED IN TSYS?
  5. 10. THE CUSTOMER STATED THEY DID THE CHARGES THEY REPORTED AS FRAUD. THE SYSTEM ENG WILL ALLOW US TO ______ FOR THE CLIENT.
  6. 11. THE AUTHORIZED USER ON THE ACCOUNT IS ATTEMPTING TO CLOSE THE WHOLE CORPORATE ACCOUNT. ADVISE THE CALLER TO HAVE THE ______ CALL IN TO COMPLETE REQUEST.
  7. 12. TOM WANTS TO KNOW THE LAST TIME WE SENT OUT NEW CARD AND THE LAST 4 OF THE CARD. ENTER THE COMMAND ______ TO VIEW THE DETAILS.
  8. 13. THE CLIENT HAD DECLINE, DECLINE CODE 134 IS SHOWN IN TSYS, WHAT IS THE MEANING FOR DECLINE?
  9. 14. THE CUSTOMER WANTS TO KNOW THE EXACT TIME A CHARGE WAS MADE THE DAY OF, ACCESS THE SYSTEM _______TO CONFIRM THE DETAILS FOR CLIENT
Down
  1. 1. 5000$ IS AVAILABLE FOR THE CREDIT LIMIT , JOSH TRIED TO PULL 4000$ FROM THE ATM AND WAS DECLINED. RESEARCHING THE ACCOUNT YOU ARE ABLE TO CONFIRM THE _______ IS ONLY 500$
  2. 3. THE ACCOUNT REQUIRES ACTIVATION, WHAT COMMAND WOULD BE USED TO COMPLETE REQUEST?
  3. 5. THE BORROWER OF THE ACCOUNT WANTS TO CLOSE AN EMPLOYEE CARD. ACCESS THE SECTION ________ TO COMPLETE THE STEPS IN BLAST.
  4. 6. KRISTINA CALLED IN AND STATED THE COUCH IN THE BANK WAS THE UGLIEST COLOR. WE WOULD NOT FILE A _____.
  5. 8. THE CLIENT MADE PAYMENT TODAY AND IT IS SATURDAY, AND HE IS NOW UPSET IT HAS NOT POSTED, ADIVSE THE CUSTOMER THE PAYMENT PROCESSES DURING_______
  6. 9. THE COMMAND TO CONFIRM THE TRANSACTIONS