Small Business Management Final Study Guide

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Across
  1. 4. Informing and persuading customers
  2. 5. Process to make decisions and processes go by faster
  3. 7. How long it takes product to get to the customer, a utility
  4. 12. Their choices have the most effect on the business as a whole
  5. 15. Self managing teams getting information from the customer
  6. 16. providing goods or services to customers
  7. 17. Getting goods to customers
  8. 18. Work together to make decisions, owner runs the team
  9. 20. Researching customers, trends,and competitors
  10. 21. Information gathered from talking with customers, a utility
Down
  1. 1. Charging goods to make a profit
  2. 2. Where a product is sold
  3. 3. Buyer takes ownership of a product, a utility
  4. 6. The amount that a product is worth
  5. 8. Carry out top managements orders,but are over supervisory management
  6. 9. Development of a product Size,shape,form, a utility
  7. 10. Acquiring money to set up/run a business
  8. 11. Developing and managing a product
  9. 13. Where the product ends up, part of marketing mix
  10. 14. Front line management
  11. 19. Tangible good or service to satisfy customer