Across
- 2. DSL
- 3. Answering the phone
- 6. Head of T&L
- 7. Place to go for yummy treats
- 9. Miss Detton's Faculty
- 11. Our canine friend
Down
- 1. Miss Gray's Faculty
- 4. Don't punch the printer! Call...
- 5. Miss Pitman's Faculty
- 8. Mr Willett's Faculty
- 10. If Bob Can't Fix it these People Can