Across
- 3. What is necessary for addressing and resolving disagreements constructively?
- 4. What involves understanding and managing your own emotions?
- 7. What refers to managing your emotions to stay calm and composed?
- 8. What type of communication involves maintaining appropriate eye contact and being mindful of facial expressions?
Down
- 1. What should you enhance by putting yourself in others' shoes and showing genuine interest in their feelings?
- 2. What is the process of reflecting on your interactions and understanding your emotions?
- 5. What practice involves paying full attention to the speaker and avoiding interruptions?
- 6. What should you seek from others to gain insights into your social interactions?