Across
- 2. What Automation platform did Brenda use to build the daily email workflow?
- 5. Type of group Dominique leads, abbreviated
- 7. Yesmeen's zodiac sign, first of the astrological calendar
- 9. May holiday when Kathrina plans to organize a family brunch
- 12. Program that highlights specialist projects and initiatives
- 13. Average Handle Time abbreviated, measuring how long interactions take
- 14. Puerto Rican artist behind "Baile Inolvidable," Ricardo's karaoke choice
Down
- 1. Type of message totaling 21.63K in Community Metrics
- 3. Zulema's favorite food, a classic Italian dish
- 4. Type of vacation Dominique is taking to Mexico, Honduras, and Belize
- 6. Theme park Kristie is considering for her 4YFU vacation
- 8. Holiday celebrated on April 5th mentioned in committee updates
- 10. Person who created the Valentine's Day Green/Red Flag activity
- 11. Singer who said "Never let your fear decide your fate," quoted by Bianca