Social Psychology

4. Overestimating internal causes for others’ behavior.
6. Better performance on easy tasks in the presence of others.
8. Attributing success to oneself and failure to external factors.
10. Desire for harmony leads to poor decision-making.
13. Generalizations about a group.
14. Mental shortcuts used to make judgments quickly.
15. Reduced effort when working in a group.
16. People are less likely to help when others are present (e.g., Kitty Genovese case).
17. Feeling anonymous or less accountable within a group can lead to increased aggression.

1. Frustration can lead to aggressive behavior.
2. Helping without expecting anything in return.
3. Mental frameworks that help organize information.
5. Unconscious prejudices that influence behavior.
7. Favoring one’s own group over others.
9. Adjusting behavior to match group norms (e.g., Asch’s line experiment).
11. Agreeing to a request from someone with no authority.
12. Following orders from an authority figure (e.g., Milgram’s shock experiment).