Across
- 3. the ability to use one's time effectively or productively, especially at work.
- 4. discussion aimed at reaching an agreement.
- 6. Skills the abilities to motivate teams, delegate responsibilities, respond to feedback and solve problems.
- 8. means of sending or receiving information, such as phone lines or computers.
- 10. the process of exchange of information, ideas and feelings between two or more people through verbal or non-verbal methods
- 11. the combined action of a group of people, especially when effective and efficient.
- 12. the use of the imagination or original ideas, especially in the production of an artistic work.
- 15. the process of finding solutions to difficult or complex issues.
- 16. the action or process of interacting with others to exchange information and develop professional or social contacts.
- 17. is the art and practice of cleaning and maintaining parts of the body.
- 19. a type of problem-solving that involves working through a set of rules that govern a scenario.
Down
- 1. the practice of focusing on the good in any given situation
- 2. oral communication with words that you or others speak out loud
- 5. the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically.
- 7. deal with more than one task at the same time.
- 9. the force that drives you to do things
- 13. the objective analysis and evaluation of an issue in order to form a judgment.
- 14. methods and processes involved in facilitating the peaceful ending of conflict and retribution
- 18. the capacity to accept or tolerate delay, trouble, or suffering without getting angry or upset.
- 20. a feeling of self-assurance arising from one's appreciation of one's own abilities or qualities.